Account Deletion & Data Purging Request
Under India's Digital Personal Data Protection (DPDP) Act 2023, you hold the right to permanently delete your RentKhata profile, property records, and tenant documents. Review your deletion options below.
Method 1: Delete Account via Mobile App
If you have the RentKhata Android / iOS app installed, deletion is immediate and verified.
Open App & Sign In
Launch RentKhata and log in using your registered mobile number and OTP.
Go to Settings
Tap the Menu sidebar or Profile tab and select Settings > Security.
Tap Delete Account
Scroll to the danger zone and tap Delete Account in red.
Confirm OTP
Enter the final confirmation SMS OTP to permanently purge all active data.
Method 2: Delete via Web Portal
Authenticate your session to delete immediately, or submit a manual deletion ticket.
Already have an active account password?
Sign in first to delete your account instantly without manual ticket verification.
Data Removal & Statutory Retention Policy
Understanding what is purged immediately versus obligations under Indian taxation laws.
- Your user profile credentials (Name, Phone, Password hash, Email)
- All property, building, room, and bed allocation records
- Tenant Aadhaar copies, ID proofs, and private document bucket objects
- Sub-meter electricity photo readings and maintenance dispute logs
Under the Central Goods and Services Tax (CGST) Act, 2017 and the Income Tax Act, 1961, business software platforms must retain historical financial invoices and GST ledger records for statutory audit periods.
Anonymized Retention Safeguard:
Financial transaction metadata is stripped of personal contact details and stored in an immutable, anonymized audit ledger for up to 72 months (6 years) pursuant to Section 36 of the Central Goods and Services Tax (CGST) Act, 2017 and Section 44AA of the Income Tax Act, 1961, after which it is automatically purged by scheduled database jobs.
Need urgent assistance with data erasure?
Reach our data privacy officer at support@rentkhata.com or call +91 79887 75272.